Your questions, answered.
Mine is winding down its card program. All Mine Cards have been closed as of May 7, 2026. You will continue to be able to access the Mine App and other features like MoneyGPT. Cardholders will continue to receive their periodic statements and remain obligated to repay any outstanding balance on their Mine Card.
Below are answers to the most common questions about what this means for you. If you don't see your question, reach out to [email protected].
To every customer who has trusted us with your financial future: thank you. We have been so grateful to call you a customer.
Am I losing access to my Mine Card?
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 25 25" xmlns="http://www.w3.org/2000/svg"><path d="M 10.819 1.66 C 10.842 0.737 11.597 0 12.521 0 C 13.445 0 14.2 0.737 14.222 1.66 L 14.222 3.362 L 10.819 3.362 Z M 10.819 3.564 L 14.223 3.564 L 14.223 6.968 L 10.819 6.968 Z M 10.819 7.172 L 14.223 7.172 L 14.223 10.576 L 10.819 10.576 Z M 0 12.479 C 0 11.539 0.762 10.778 1.702 10.778 L 3.404 10.778 L 3.404 14.181 L 1.702 14.181 C 0.762 14.181 0 13.419 0 12.479 Z M 3.607 10.778 L 7.011 10.778 L 7.011 14.182 L 3.607 14.182 Z M 7.213 10.778 L 10.616 10.778 L 10.616 14.182 L 7.213 14.182 Z M 10.819 10.778 L 14.223 10.778 L 14.223 14.182 L 10.819 14.182 Z M 14.425 10.778 L 17.829 10.778 L 17.829 14.182 L 14.425 14.182 Z M 18.032 10.778 L 21.436 10.778 L 21.436 14.182 L 18.032 14.182 Z M 21.638 10.778 L 23.34 10.778 C 24.263 10.8 25 11.555 25 12.479 C 25 13.403 24.263 14.158 23.34 14.181 L 21.638 14.181 Z M 10.819 14.385 L 14.223 14.385 L 14.223 17.788 L 10.819 17.788 Z M 10.819 17.99 L 14.223 17.99 L 14.223 21.394 L 10.819 21.394 Z M 10.819 21.598 L 14.222 21.598 L 14.222 23.299 C 14.2 24.223 13.445 24.959 12.521 24.959 C 11.597 24.959 10.842 24.223 10.819 23.299 Z" fill="rgb(60, 60, 61)" height="24.959468573242372px" id="AKPgH_qV4" width="25.000001208977096px"/></svg>)
Yes, we are sorry to say that the Mine Card program will be closing after nearly four years as the financial ally of young adults.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 7, 2026.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
What happens to my points balance?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
Am I losing access to my Mine Card?
Yes, we are sorry to say that the Mine Card program will be closing after nearly four years as the financial ally of young adults.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
Am I losing access to my Mine Card?
Yes, we are sorry to say that the Mine Card program will be closing after nearly four years as the financial ally of young adults.
What happens to my points balance?
All Mine Cards have been closed, effective May 7, 2026.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 7, 2026.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
Do I have to pay the balance on my card?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my points balance?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 5, 2026.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 7, 2026.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
What happens to my points balance?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
Am I losing access to my Mine Card?
Yes, we are sorry to say that the Mine Card program will be closing after nearly four years as the financial ally of young adults.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
Am I losing access to my Mine Card?
Yes, we are sorry to say that the Mine Card program will be closing after nearly four years as the financial ally of young adults.
What happens to my points balance?
All Mine Cards have been closed, effective May 7, 2026.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 7, 2026.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
What will happen to my Mine Card?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my points balance?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.
What will happen to my Mine Card?
All Mine Cards have been closed, effective May 7, 2026.
Do I have to pay the balance on my card?
Yes, you are still responsible for the balance on your card by the end of your statement due date. Any unpaid balances will continue to be reported to the credit bureaus and may negatively impact your credit score.
How can I pay my card balance?
You can pay your balance in the Mine App, contacting us via in-app chat, or by emailing us at [email protected].
What should I do if I need a new credit product?
We have partnered with several amazing card products, each of which we feel could be a great new home for our customers. They have all agreed to provide Mine customers with generous limited time offers exclusively for Mine customers. Offers will be communicated to customers by email and in the Mine App.
If I am a cardholder and a Member, will I still be charged for my upcoming Mine subscription renewal?
No, you will not be charged.
Can I still use Mine’s other features?
Yes, you can still use the other Mine App features and services for the time being.
Can I keep my card open?
No, unfortunately, this shutdown impacts everyone and we’re unable to keep any card accounts open.
How will the closure show up on my credit report?
This depends on whether you have an outstanding balance with us, so it’s important that you repay any outstanding balance by your statement due date. For all closed accounts, we will also note that the account has been closed at the credit grantor’s request.
What happens to my points balance?
Cardholders in good standing who are otherwise eligible to redeem their rewards points according to our terms will be able to redeem their Mine Points until May 21, 2026 unless otherwise required by law.
What happens to my data?
The security of your information remains one of our top priorities. Any account information will be safely destroyed or securely retained in accordance with our terms or as required by law.